Shipping & Delivery

Some Glowé World pieces may require preparation or customisation before they are ready to ship. Processing information can vary by product, especially for personalised designs.

Please check the individual product information at the time of purchase.

Delivery times depend on your destination and the shipping service available for your order.

Estimated delivery information will be shown where available during checkout or provided with your shipping confirmation.

Where tracking is available, you will receive tracking information once your order has been dispatched.

Please allow some time for the carrier's tracking system to update after receiving the confirmation.

For international orders, customs fees, import duties or local taxes may apply depending on the destination.

Any applicable charges imposed by local authorities are generally the responsibility of the recipient unless otherwise stated at checkout.

Please make sure your shipping address is correct before placing your order.

If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once fulfilment has started.

Occasionally, deliveries may take longer due to carrier delays, customs processing, weather or other circumstances outside our direct control.

If your tracking has not updated for an unusual period, contact us and we will do our best to help.